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Responding to the findings of the latest British Social Attitudes survey, Chris Hopson, Chief Strategy Officer at NHS England, said:

“Whilst these findings reflect the sustained pressure and disruption facing NHS services last Autumn, it is extremely welcome to once again see overwhelming public support for the founding principles of the NHS.

“Over the last 12 months as the NHS has continued to recover from the pandemic, frontline services have responded to significant increases in demand, with October seeing the most A&E admissions since January 2020 and GP teams delivering 53 million more appointments last year compared to pre-pandemic levels. Coupled with the impacts of a year of strike action, this has affected the experiences of some patients, which we know has been very frustrating.

“However, thanks to the hard work of staff, NHS teams have delivered more elective activity in 2023 than in any other year since the start of the pandemic, with over 17.3 million people treated. It is also encouraging to see a slight increase in public satisfaction with emergency care services over the surveyed period.

“While there is still much more to do, the NHS’s plans to recover access to emergency, primary and dental care and reduce cancer, ambulance and elective waiting times are helping the NHS to deliver improved care for patients.”

Issued by NHS England March 27th 2024